Privacy Policy

1. Introduction

Welcome to AnyVision Media ("we", "our", or "us"). We are an AI consulting company registered and operating in Johannesburg, Gauteng, South Africa. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.anyvisionmedia.com (the "Website") or engage with our services. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email address, company name, service interest, and project description)
• Book a consultation call through our scheduling system
• Subscribe to our communications
• Correspond with us via email at hello@anyvision.media

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• Device information: browser type, operating system, device type
• Usage data: pages visited, time spent on pages, referring URLs
• IP address (anonymised where possible)
• Local storage data: theme preference (light/dark mode) stored as "avm-theme"

2.3 Information We Do Not Collect

We do not collect sensitive personal information such as government identification numbers, financial account details, health information, biometric data, or information about race, religion, or political affiliation through our Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To respond to your enquiries, provide consultations, and deliver our AI consulting services
• Communication: To communicate with you about your project, send relevant updates, and respond to your requests
• Website improvement: To understand how our Website is used and improve user experience
• Analytics: To analyse website traffic and usage patterns through Google Analytics
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address technical issues or fraudulent activity

4. Legal Basis for Processing (POPIA)

Under the Protection of Personal Information Act (POPIA), we process your personal information based on the following lawful grounds:

5. Cookies & Tracking Technologies

5.1 Google Analytics

We use Google Analytics 4 to understand how visitors interact with our Website. Google Analytics uses cookies to collect anonymised data about your browsing behaviour. This data helps us improve our Website and services.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Local Storage

We use browser local storage to remember your theme preference (light or dark mode). This is stored under the key "avm-theme" and contains only the value "light" or "dark". This data remains on your device and is not transmitted to our servers.

5.3 Netlify

Our Website is hosted on Netlify, which may collect basic server logs including IP addresses and request timestamps for security and performance purposes. For more information, please refer to Netlify's Privacy Policy.

6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party service providers who assist us in operating our Website and conducting our business (e.g., Netlify for hosting, Google for analytics, Google Calendar for appointment scheduling)
• Legal requirements: If required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party service providers are contractually obligated to protect your personal information and may only use it for the specific purposes for which we provide it to them.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our Website
• Secure hosting infrastructure through Netlify
• Regular review of our data collection, storage, and processing practices
• Access controls limiting who within our organisation can access personal information

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact form submissions: Retained for the duration of our business relationship and up to 2 years after last contact
• Analytics data: Google Analytics data is retained according to Google's data retention policies (default 14 months)
• Local storage: Theme preferences persist until you clear your browser data

When personal information is no longer needed, we will securely delete or anonymise it.

9. Your Rights

Under POPIA, you have the following rights regarding your personal information:

• Right of access: You may request confirmation of whether we hold your personal information and request access to it
• Right to correction: You may request that we correct or update inaccurate or incomplete personal information
• Right to deletion: You may request that we delete your personal information, subject to legal obligations
• Right to object: You may object to the processing of your personal information for direct marketing or where processing is based on legitimate interest
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time
• Right to lodge a complaint: You have the right to lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us at hello@anyvision.media. We will respond to your request within 30 days.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Some of our third-party service providers (such as Google and Netlify) may store or process data outside of South Africa. Where personal information is transferred internationally, we ensure that appropriate safeguards are in place in accordance with POPIA to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us: